CentralSquare’s content hub regularly shares expert insights and updates across public safety, administration, and civic technology. Below are summaries of the most recent articles, highlighting how agencies can modernize operations, improve citizen experiences, and embrace new technology.
Transforming Community Development with Smarter Systems
Published July 10, 2025
Local governments face pressure to do more with less—handling permitting, inspections, and long-term planning simultaneously. CentralSquare’s Community Development platform addresses both. It streamlines workflows for permitting and zoning, empowers field staff with mobile tools, and enables citizens to submit requests online. Analytics and GIS integration help teams make data-driven decisions while software scalability supports agency growth and adaptability.
(CentralSquare, CentralSquare)
Transforming Ames, IA: Streamlining Payments & Enhancing Citizen Experience
Published July 17, 2025
The City of Ames modernized its payment system by integrating CentralSquare Payments with its existing NaviLine ERP. The result: reduced staff workload, faster reconciliations, and improved citizen convenience via online payment portals. Staff training took mere minutes, support was centralized, and processing fees dropped.
(CentralSquare)
Simplifying Complexities: latest insights from CentralSquare Payments
Published one month ago
CentralSquare Payments integrates natively into their software suite, offering agencies a single, unified payments solution. Features include automated posting into GL accounts, support for online, kiosk, and IVR payments, and Level 1 PCI compliance. With reduced vendor complexity and flexible fee models, the solution drives operational efficiency and cost savings for public agencies.
(CentralSquare)
ENGAGE 2025: Opening Keynote Recap
Published one month ago
The opening keynote at ENGAGE 2025 in Orlando set the tone for innovation. With attendees from over 1,600 agencies, CentralSquare spotlighted tools like Centerline AI, ONESolution Web RMS, and upcoming integrations (e.g., NG911 and CAD). Leaders emphasized cloud migration, AI-enabled workflows, and enhancements designed to help agencies do more with less.
(CentralSquare)
A Comprehensive Toolkit for Sheriffs in 2025
Published five months ago
Sheriffs face evolving challenges in recruitment, cybercrime, community trust, and budget constraints. This guide presents a roadmap for agencies to adopt integrated public safety suites with mobile reporting, predictive analytics, GIS, and citizen self-service portals to streamline operations, improve transparency, and future‑proof law enforcement.
(CentralSquare)
Considerations for Enterprise Asset Management System
Published 1.3 years ago
For municipalities evaluating EAM platforms, CentralSquare outlines key features to prioritize: lifecycle-wide infrastructure management, regulatory compliance, real-time data visibility, and strong integration with existing systems. User-friendliness, mobile access, security, and reporting are essential for long-term resilience.
(CentralSquare)
Asset Lifecycle Management in the Public Sector
Published 1.7 years ago
This piece explores how CentralSquare’s Asset Optimizer works with its EAM system to provide predictive maintenance planning, capital improvement strategy, and performance analytics. Integration between planning and execution tools ensures seamless management from procurement to decommissioning.
(CentralSquare)
Key Takeaways:
- Community Development Tools: Modernize permitting, inspections, and planning to increase efficiency and transparency.
- Payments Modernization: CentralSquare Payments reduces vendor complexity and streamlines operations.
- Public Safety Tech: Integrated tools like CAD, AI, and NG911 improve response and community engagement.
- Asset Management: Lifecycle planning saves costs and improves infrastructure performance.
- Customer Success Cases: Institutions like Ames, IA and multiple sheriff departments highlight real-world benefits.
Conclusion
CentralSquare continues to publish timely, actionable insight for public sector agencies. Whether you’re focused on community development, payment modernization, or law enforcement efficiency, their recent articles highlight practical solutions backed by successful deployments. By embracing cloud-based tools, AI enhancements, and a unified software approach, agencies can modernize operations and deliver better public services.
FAQs
1. What is CentralSquare Payments?
CentralSquare Payments is a fully integrated payments solution within CentralSquare’s software suite. It supports multiple channels (online, kiosk, IVR, in-person), automates GL posting, and reduces reliance on third-party vendors.
(CentralSquare, CentralSquare, CentralSquare, CentralSquare)
2. How does the Community Development platform improve permitting?
It automates workflows from zoning requests to inspections, provides real-time citizen-facing updates, and integrates analytics and GIS to streamline decision-making.
(CentralSquare)
3. What benefits did the City of Ames see after implementing Payments?
They saw reduced administrative phone volume, seamless reconciliation, lower processing fees, and faster staff onboarding—all within an integrated system.
(CentralSquare)
4. What is Centerline AI and how is it used at ENGAGE 2025?
Centerline AI is an advanced AI tool featured in the keynote, designed to reduce administrative burden in public safety workflows and enhance efficiency across platforms.
(CentralSquare)
5. Why is Enterprise Asset Management important for municipalities?
EAM supports long-term infrastructure oversight—from procurement to disposal—while enabling predictive maintenance, compliance reporting, and optimized resource allocation.
(CentralSquare, CentralSquare)
Also read: Starting a Staffing Company: The Ultimate Guide to Launching a Profitable Staffing Agency
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